​What We Do

What clients call us for
​
  • Management Consulting and Mentoring
  • Contact Centre Set up,
  • Contact Centre Processes and Procedures Review
  • Contact Centre Staff Development
  • Telephone Communication Skills Training and Coaching
  • Workplace Assessment
Reasons for using Mayer Consultants​
  • New Zealand based team that understands our unique challenges and needs.
  • ​Years of experience in contact centre communication, sales, training and consulting in New Zealand, Australia, Britain, Europe, & Singapore
  • Increased sales
  • Improved profit margin
  • Expanded customer base
  • Increased customer (external and internal) satisfaction
  • Increased Customer Retention

​What People Say

"We would highly recommend Ann Mayer for telemarketing/telesales services, We achieved significant results with her help. The service which we experienced with her was far superior to anything else we'd found and some of the ideas put forward for our future telemarketing are really exciting."

Aman Singh
National Sales Manager​ (Alpine Fresh)
"This is one smart lady when it comes to the telephone. The depth of knowledge coupled with such enthusiasm (even after so many years) makes her very easy to work with. Seriously, Ann has forgotten more about creating business by phone than I ever knew. I recommend her very highly indeed."

Bill James
3PieceSales.com

Who Is Ann Mayer

Mayer Consultants’ owner, Ann Mayer, has a depth of experience in Contact Centre consulting that would be hard to match, bringing more than 40 years of international telemarketing experience to her role. She is passionate about what she does, and loves to see her trainees gain confidence and succeed in their areas of speciality.

A few of Ann’s considerable achievements are listed below:
  • Author of the book “Telemarketing in New Zealand,” 1992, Reed Books.
  • Consultant on the Melrose Films Training Video, “Controlling the Telephone Call.”
  • Instigator, and one of the writers and developers of the Certificate of Contact Centre Management Programme run by the New Zealand Direct Marketing Association. Ann also assisted in presenting this programme for 9 years.
  • Technical Editor for the Open Polytechnic programme on Contact Centre Leadership.
  • Workplace assessor for the National Certificate of Contact Centre Operations.
  • Judged by her peers in the Association of Training and Development as an outstanding trainer who is highly experienced in her field.
  • One of the founders of Startel Communications, the first inbound / outbound outsourcing call centre in New Zealand.
  • Recognised as New Zealand’s leading authority in her role as both Contact Centre consultant and trainer.

Need Our Help?

Let us get the job done. Ask a question below, pick up the phone or drop me
​an email to get your project moving. Time is money.
Phone:
+64 27 499 8678
​
E-mail:
info@mayerconsultants.co.nz
.